Category: Uncategorized

Austria’s mobile communications market is considered one of the most competitive ones in the world. Accordingly, the tools used by operators must be efficient, and decisions must be implemented fast.
When Hutchison Drei Austria GmbH took over Orange, the question was how to most efficiently manage the real estate contracts and core infrastructure of the two companies. We were facing challenges such as different software solutions in real estate management and accounting, in addition to vast differences in business transactions, because lease or license agreements may include almost everything from permitting the use of a property for one of the thousands of cell towers and shared use of technical infrastructure to branch offices. A mobile network operator often has several contractors at one location, with varying terms, indices, modes of payment and termination conditions, and all these factors had to be coordinated.
We were required to implement a standardized asset management solution within three months that covered all these aspects—a challenge that we were looking forward to and that we successfully met.

metamagix is fully committed to simplifying processes and providing fast implementation. On behalf of the Federal Ministry of Labor, Social Affairs and Consumer Protection, metamagix is implementing the workflow tool for the certification of residential and nursing homes pursuant to sec. 20a of the Austrian “Bundes-Seniorengesetz” (Federal Senior Citizens Act), which illustrates the excellent and professional work performed in these facilities and encourages further improvements. The pilot stage started in June, and the platform will be completely available for the “National Quality Certificate” in the autumn and thus will contribute towards making the occupants of the Austrian residential and nursing homes feel “at home.”

Another new customer, the Styria Media Group AG media group, headquartered in Graz, uses ICRS to control its owner-occupied corporate real estate throughout Austria. In addition to the ICRS basic module with CRM extension, Styria Media Group AG needed its own module to create invoices for internal and external tenants and for operating cost statements, including SAP interface to its own accounting system. Additional highlights include integrated deadline management, task and activity management, and integrated space management with a calendar component. The system went live on March 1, 2013. Ing. Mag. Nicola Kasakoff, managing director of Styria Media Group AG, summarized, “We are pleased to note that ICRS makes work easier and allows us to operate in an even more customer-friendly manner.”  More about ICRS…